What the course covers:
- Understand how services that have the improvement of equality and the recognition of human rights at their core can provide better services for the public
- Understand how improving the rights of people is a mainstream part of the delivery of health and social care
- Explore how we can put equality and human rights at the heart of improvement work so that the quality of care gets better for everyone
- The Equality Act 2010, CQC Equally outstanding: Equality and human rights – good practice resource, November 2018
- Requirements of CQC
- The Human Rights Act 1998
- Social capital
- Links to external groups (e.g. Carers’ Groups/LGBT+ Groups)
- Person-centred care and equality
- Accessible information and communication
- Equality and the well-led provider
- Equal access to pathways of care
- Removing barriers at a service level
- The business case
- Practice examples
How this course can be completed:
- Classroom: this course can be completed as a half-day course in a classroom environment, which lasts approximately 3 learning hours.
- Webinar: this course can be completed as a webinar that lasts approximately 3 learning hours.