Getting Started

New Creative Support employees are expected to complete all of their mandatory training within the first 3 months of employment.

Due to the current restrictions relating to social distancing in light of the coronavirus pandemic, employees are able to complete all mandatory training either through our e-learning platform or via a live Zoom webinar.

3 Simple Steps for New Employees

Step 1

On your first day of employment, you should meet your manager at your service and receive an introduction to the job. Once you’ve had this, you can drop-in to the Creative Academy Induction Webinar on Zoom, 10:30 – 12:00 any weekday.

Step 2

Request the Zoom details from the Training Department.
The details are always the same, so your manager may already have them.
After making sure you have a device with a microphone or camera – or ideally both – attend the live webinar as soon as possible.

Step 3

Within an hour of completing the Induction webinar, you will receive an email from us including your username and a link to set a password. Please work through the courses as soon as possible. You are expected to complete the second program and the Care Certificate (if required) within 3 months of employment.

Contact us

Remember: Creative Academy are here to help if you experience any issues with your training. Our office hours are Monday to Friday, 9am–5pm, and you can reach us over the phone on 0161 238 7664 or by email on training@creativesupport.co.uk.